Terms & Conditions

1. Acceptance of these terms

These Terms & Conditions ("Terms") govern your access to and use of MobileUza (the "Platform"). By creating an account, placing an order, or otherwise using the Platform, you confirm that you have read, understood and agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Platform.

2. Disclaimers

The Platform is provided on an "as is" and "as available" basis. We do not guarantee that listings are accurate, complete, lawful, of a particular quality, or that products are available. Listings and product information are supplied by the stores, and MobileUza is not responsible for their accuracy, legality, safety or quality. We do not warrant that the Platform will be uninterrupted or error-free.

3. Account registration

• You must be at least 18 years old to transact. Users under 18 may only use the Platform under the supervision and with the consent of a parent or guardian.
• You are responsible for keeping your account credentials confidential and for all activity under your account.
• You agree to provide accurate, current information and to keep it up to date.
• We may suspend or terminate your account if you breach these Terms, misuse the Platform, or engage in fraud or unlawful activity.

4. What the service is

MobileUza is a venue and listing service. We provide a place for stores to list products and for buyers to discover them and submit orders. We are not a party to any transaction between a buyer and a store. An order placed through the Platform is a request to the store, which the store may accept, vary or decline (for example, if an item is out of stock). We may remove any content or listing that violates these Terms, our policies, or the law.

5. Listing requirements (for stores)

• Listings must be accurate, complete and not misleading.
• Prices must be the exact prices charged, stated clearly.
• Contact details must be real and current so buyers and MobileUza can reach the store.
• Listings must comply with our Prohibited & Restricted Items policy and all applicable law.

6. Fees

Core use of the Platform is free for buyers, and listing is free for stores. We may offer optional paid promotions or featured placements. Any such fees are charged separately, are described at the point of purchase, and are non-refundable except where required by law.

7. Your representations & warranties

By using the Platform you represent and warrant that:

• you are at least 18 years old (or are using it under parental/guardian supervision);
• you will use the Platform only for lawful purposes;
• you will not list, offer or deal in prohibited or restricted items;
• you will not infringe any intellectual property or other rights;
• you will not post explicit, hateful or unlawful content, malware, or spam, and will not place fraudulent or fake orders.

8. Indemnity

You agree to indemnify and hold harmless MobileUza, its officers, employees and agents from any claims, losses, liabilities and reasonable expenses arising out of your use of the Platform, your content or listings, your transactions with other users, or your breach of these Terms or of any law.

9. Limitation of liability

To the maximum extent permitted by law, MobileUza is not liable for any indirect, incidental, special or consequential loss, or for loss of profit, data or goodwill. Because we are not a party to the sale, we are not liable for the quality, safety, legality or delivery of products, which are the responsibility of the store. Where liability cannot be excluded, our total aggregate liability is limited to a reasonable amount, and in any event will not exceed any fees you paid to MobileUza in the 12 months before the claim. Nothing in these Terms limits any rights you have by law against the store.

10. Intellectual property

You keep ownership of the content you submit (such as listing text and images), but you grant MobileUza a non-exclusive, royalty-free licence to host, display and use that content for the purpose of operating and promoting the Platform. The MobileUza name, logo and the Platform itself are our property and are protected. If you believe content on the Platform infringes your rights, report it to our support team and we will review it.

11. Governing law & dispute resolution

These Terms are governed by the laws of Kenya. You and MobileUza agree to first try to resolve any dispute amicably. If that is not possible, the dispute will be subject to the exclusive jurisdiction of the courts of Kenya (Nairobi).

12. Miscellaneous

• Severability — if any provision is found unenforceable, the rest remain in force.
• Assignment — you may not assign these Terms without our consent; we may assign them as part of a reorganisation or sale of the business.
• Force majeure — we are not liable for failure to perform due to events beyond our reasonable control.
• Changes — we may update these Terms; continued use after an update means you accept the revised Terms.

13. Contact

Questions about these Terms? Contact Cowrietech Limited at support@cowrietech.com or 0732 238 888, or write to Jahazi, Lavington, Nairobi.

See also our Privacy Policy, Cookie Policy and Prohibited & Restricted Items.